We’ve been experiencing a high volume of calls into our contact centre which may mean longer waiting times than usual. We ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available for vulnerable customers and those who don’t have access to online services.
If you need to check any details or make a change to your policy, please log in to your My Account. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal. To log in, please click here.
If you need to make a claim, please click here for more information.
We know that as well as great insurance you also want peace of mind and the reassurance that your homes, vehicles and lives are protected.
For our motor and home insurance policies we offer a 24/7 UK claims helpline should you need us. We also have a UK contact centre which is open 7 days a week, so help is just a phone call away.
If you need to view or download your policy documents, or make changes to your policy why not log into My Account, any time of day or night.
We realise that printed policies are likely to be misplaced and if you want to make amendments to your policy it is not always convenient to ring up a call centre. We want you to be able to look after your insurance policy in the way and at the time that suits you. That’s where My Account comes in.
Once you have bought your policy you will be asked to register for My Account. Use the same email address you stated when you bought your policy and create a password – it’s that simple.
Van insurance covers you in the event of an accident on the road. Depending on the level of insurance you get, you could be covered against damage to another person, property and vehicle as well as any injuries you sustain or damage to your own vehicle.
Anyone driving a van without insurance could receive a fine, be prosecuted or receive a driving ban.
There are three main types of van insurance available which offer various levels of protection. You’ll need to check with your insurance provider what level of cover your policy offers you.
The three types of van insurance that we offer at Budget are:
This is the highest level of insurance available within the UK. Comprehensive insurance provides cover if your van is stolen, damaged by fire or accidentally damaged.
You’re covered if you are involved in a road traffic accident and you’re also covered for claims made against you by other people for bodily injury or damage, made by your vehicle to their property.
This level of cover provides you with protection from everything that’s included in a third party policy (see below), plus fire damage, the theft of your vehicle and damage to your van caused by/or during the theft or attempted theft of it.
This is the minimum level of cover that you are legally required to have in the UK. Third party insurance provides you with cover for; liability for the injury of others (including passengers), damage to someone else’s property and liability whilst towing a caravan or trailer but this does not cover damage to the driver’s own vehicle.
Here at Budget Insurance we understand if you’re self-employed your business can suffer if your van has been involved in an accident or stolen. However you use your van, we can find you great value insurance with cover that’s right for you.
Not only do we offer great Van Insurance, but we also look after our customers when they need us. Our Customer Service Team are on hand 7 days a week to answer any questions you may have regarding your van insurance and our UK claims helpline is open 24/7 so we’re here when you need us.
We also provide you with access to your policy documents via our online My Account which is accessible 24 hours a day. You can make payments, amend your policies and view and print your insurance documents at a time to suit you.
All you need to get started is a few details to hand, including:
You may be asked for additional information or specific proof, depending on what the insurance provider is requesting.
When you’re ready, head over to our quotes journey by clicking here.
We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available for vulnerable customers and those who don’t have access to online services.
If you need to check any details or make a change to your policy, please log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.
We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.