We are continuing to monitor the coronavirus (COVID-19) pandemic as it develops and are ensuring that our employees and business are protected, whilst doing our very best to maintain service levels for customers.
You can access your policy details and documents by logging into your account.
Please be aware, if you contact us by phone, there may be longer waiting times than usual.
We’ve been contacted by customers with some questions about cover and claims related specifically to coronavirus. Please see our updated FAQ page here.
Thank you for your support.
We all want the best for those we love, and with our Life Insurance, you can help make sure that your family are covered if you were to pass away unexpectedly. We’re here to help you get the cover you need to enjoy life now.
There are two types of life insurance that you can buy through Budget Insurance: Level Term and Decreasing Term (this can also be known as Mortgage Term).
With a Level Term Policy the cover amount is fixed for the length of the policy term. This means that if you pass away whilst the policy is valid, your family can claim for a set amount of money.
A Decreasing Term Policy means that the amount you are covered for reduces over time. This will mean your family will be able to claim the current value of the policy.
Your monthly payment won’t reduce on this type of policy.
We know printed policies are likely to be misplaced and if you want to make amendments to your policy it is not always convenient to ring up a call centre. We want you to be able to look after your insurance policy in the way that suits you and at a time that is most convenient for you.
We know printed policies are likely to be misplaced and if you want to check your policy documents it is not always convenient to ring up a call centre. Our online My Account area is a quick and easy way to maintain your documents
Life insurance is all about reassurance. A life insurance policy helps to provide a financial benefit to your loved ones should the worst happen.
With Budget life insurance and critical illness cover, your loved ones would receive a cash lump sum if you were to die or become too ill to work during the policy term.
It’s easy to get confused when trying to understand which type of life insurance cover is better for you. We’ve tried to make it simple so that you can be confident that you purchase the right policy for you.
There two types of life insurance that we offer at Budget are:
With a Level Term Policy the cover amount is fixed for the length of the policy term. This means that if you pass away whilst the policy is valid, your family can claim for a set amount of money agreed at the beginning of the policy.
A Decreasing Term Policy means that the amount you are covered for reduces over time. This will mean your family will be able to claim the current value of the policy. Your monthly payment won’t reduce on this type of policy, but the amount that can be claimed for will.
At Budget we provide both a Single Policy and a Joint Policy; this means that you can buy life insurance cover for both you and your partner or just for you.
At Budget you are automatically accepted and covered by Accidental Death Benefit if an immediate decision can’t be provided. This won’t cost you anything and can pay out up to £100,000 if you were to die before we reached a decision.
If you have already been accepted for a life insurance policy and a payment has been taken, you are covered immediately.
Budget not only offers great value life insurance, with cover up to £750,000.
We also understand how important it is to provide you with the highest level of support. Our UK based Customer Service Team are also on hand if you have any questions or need to make a claim – give them a call on 0330 0188806.
To make life even easier for you, we also have an online My Account available 24 hours a day, seven days a week where you can view and print all of your insurance documents.
We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available for vulnerable customers and those who don’t have access to online services.
If you need to check any details or make a change to your policy, please log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.
We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.