CV-19

COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Van Insurance

The Motor Insurers’ Bureau (MIB)

Compulsory third party insurance was introduced as part of the Road Traffic Act in 1930, but there was still a number of accidents involving drivers who had no insurance.

Following talks with the Government, the Motor Insurers’ Bureau (MIB) was formed in 1946 to make sure that motorists involved in accidents with uninsured drivers wouldn’t suffer financially.

Every insurer that sells van insurance must be a member of the MIB. Each insurer makes a contribution to the central MIB fund depending on how many vehicles they insure.

The MIB has two agreements with the Secretary of State for the environment:

What is the Uninsured Driver’s Agreement? 

The Uninsured Driver’s Agreement applies to accidents on or after 1st August 2015. The agreement protects insured motorists against the following instances:

  • No van insurance – the MIB will settle insurance claims for third party injury and damage to property
  • No valid van insurance – if a driver causes third party injury and damage to property while for example, using their van for business on a private use only policy, the MIB will insist that the driver’s insurance company pays out to the third party. It will then be up to the insurer to recover its costs from their own customer.

What is the Untraced Driver’s Agreement?

If a driver who causes an accident can’t be found, the MIB will consider claims for losses – including injury, death and damage – as long as those losses are not covered by any other type of insurance

What is the Statutory Off Road Notification (SORN)?

Since 2011, all motor vehicles must be insured unless they’ve been declared to the DVLA as ‘off the road’ and have a Statutory Off Road Notification (SORN).

If you’re using your vehicle when it has been declared ‘off the road’ and you’re not insured, your vehicle policy record won’t appear on the Motor Insurance Database. As it is an offence to drive without insurance, you should expect a warning letter, followed by a fixed penalty fine.

Need a Budget Van Insurance Quote?

Budget Insurance offers simple, flexible car insurance whatever level of cover you’re looking for.

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Please note this website uses cookies. By continuing to use this website you are giving consent for cookies to be used. For further information on use of cookies (and how to disable them) please refer to our cookie policy.

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