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Insurance Insider

Photo of car tyres in autumn
Insurance Insider

Does car insurance cover travel in Europe?

Are you planning a trip to Europe and wondering if your car insurance will provide coverage? Like a compass guiding your journey, it’s important to know if your car insurance will protect you while driving abroad.

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Insurance Insider

What insurance do you need to drive someone else’s car?

Driving someone else’s car can pose a tricky situation if you’re unsure about the insurance implications. Whether you’re borrowing a friend’s vehicle for a quick errand or needing to use a family member’s car for an extended period, understanding the role of insurance is essential. This article provides an in-depth exploration of car insurance.

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Insurance Insider

Does car insurance cover vandalism in the UK?

If you’re a car owner in the UK, you’ve likely pondered about the question, “Does car insurance cover vandalism?” It’s a pertinent question, indeed, given the incidence of car vandalism in recent years.
However, there is no straightforward answer. The extent of coverage largely depends on the specific type of insurance policy you hold.

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Flood
Insurance Insider

What is an act of god?

An act of god is defined as ‘any accident or event that is not influenced by man’. For insurance purposes, a simpler way to put

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No Claims Bonus Explained
Insurance Insider

No Claims Bonus Explained

No-claims bonus (NCB), otherwise referred to as No Claims Discount, is a way you can cut the cost of car insurance. The terms for no-claims

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We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.