What is a cancellation fee?

A cancellation fee may be applied if you cancel your policy before your renewal date. You will be charged £25.00 if you cancel your home policy within 14 days of your policy start date and £35.00 thereafter. Full details of our fees and charges can be found in your documents. If you are an existing customer, you can view your documents at any time within your My Account by selecting “Insurance documents” from the menu on the left.