CV-19

Covid-19: Customer Update

We’ve been experiencing a high volume of calls into our contact centre which may mean longer waiting times than usual. We ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal. To log in, please click here.

If you need to make a claim, please click here for more information. 

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

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Your guide to multi-car insurance

Your guide to multi-car insurance

Your guide to multi-car insurance

Live in a multi-car household? The spouse and the kids may be driving or perhaps you own multiple cars yourself. It could be more cost-effective and less administrative hassle to cover them all under a single car policy. This is where multi-car insurance could be beneficial.

What is multi car insurance?

Multi-car insurance is a specialist type of insurance which allows you to cover multiple vehicles registered to the same address under one policy.

It provides each vehicle its own level of cover, which lets you choose how much excess you want to pay separately, they don’t have to all be the same. In this respect, your NCD will continue to build up on individual vehicles too. Multi car insurance allows you to manage each vehicle and their cover options separately while having everything under one policy.

Why should you use multi-car insurance?

Multi-car insurance covers up to 6 vehicles (depending on the insurer) and can also give you the ability to insure up to 12 drivers, ideal for larger households.

It also relieves you of the administrative hassle of having multiple polices which may have different renewal dates.  With multi-car insurance, you can manage your individual cars together and bring all the vehicle’s renewal dates into one.

Many insurers offer a multi-car discount, meaning this type of insurance could be more cost-effective than insuring each vehicle individually.

How does multi-car insurance work?

You don’t need to cancel any of your existing policies to get multi-car insurance as most insurers allow you to add each car to the insurance when the policies are due for renewal, it’ll then automatically bring the car under the policy during this period.

Each vehicle has its own level of cover to protect your NCD even though all the cars insured are on the same policy, this means that if an accident was to occur on one of your vehicles, your NCD is protected and will continue to grow.

If you wish to have different levels of cover and different levels of excess with each vehicle and still take advantage of the discounts on offer then many insurers let you do so.

Additionally, if everyone in the household is included as a named driver for each of the cars, then you will all be able to drive each vehicle legally.

For more hints and tips on all things motor, visit the driving section of our blog.

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We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Please note this website uses cookies. By continuing to use this website you are giving consent for cookies to be used. For further information on use of cookies (and how to disable them) please refer to our cookie policy.

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