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The UK’s top 10 parking bugbears – October 2016

What damage has ever been caused to any of your current or previous cars while in a car park?

(sample size: 1,000 drivers aged 18+)

  1. People who take up more than one space (69%)
  2. People parking too close to my car (49%)
  3. People who damage my car and don’t leave a note (47%)
  4. Spaces that are too small (40%)
  5. People who open their door carelessly risking damage to my car (40%)
  6. People parking in disabled/mother and baby spaces unnecessarily (36%)
  7. Driving round tight corners in multi-storey car parks (25%)
  8. People leaving trolleys in parking spaces (25%)
  9. Parking meters that don’t give change (22%)
  10. Someone steals the last space in the car park just as I’m about to drive into it (15.5%)

What damage has ever been caused to any of your current or previous cars while in a car park?

(sample size: 1,000 drivers aged 18+ who have had their car damaged in a car park)

  • A minor scratch or dent while stationery (77%)
  • Someone reversed into me (33%)
  • My bumper got damaged (32%)
  • Scraped it on a pillar in a multi-storey car park (24%)
  • I hit it on an obstacle (pillar, trolley, bollard etc) (19%)
  • An accident while in motion (18%)
  • I reversed into someone (12%)

Asked what they did in response to the damage, our 1,000 drivers  whose cars had been damaged responded as follows:

  • Just 15% claimed on their car insurance
  • Well over a third (37.5%) chose not to get the damage repaired at all in order to save money
  • A further third (36%) paid for repairs themselves to avoid making a claim on their car insurance

About the research

The research was carried out by One Poll on behalf of Budget Insurance. 1,000 UK drivers aged 18+ were asked to rank their top parking bugbears. 1,000 UK drivers aged 18+ who had had their car damaged in a car park were asked what they did in response to the damage. Fieldwork was carried out from 13­-17 October 2016.

About Budget Insurance

To date, Budget Insurance has helped almost 3 million customers across the country find great value home, car, van and life insurance products. For motor and home insurance policies Budget works with a UK network of leading insurers and for Life Insurance policies with a selected insurer so customers can be sure they’re getting great cover, at a great price. Budget Insurance’s comprehensive car and van insurance has been awarded a 5 Star Rating by Defaqto

About BGL Group

BGL Group is focused on becoming a world class digital distributor and serves more than 8.5 million customers in the UK. The Group owns brands including, one of the UK’s top price comparison sites; Junction, the insurance partnership business; Beagle, the online life insurance provider; Frontline, owner of insurance brands Dial Direct and Budget Insurance; and, the French price comparison site.

BISL Ltd, part of the BGL Group, is authorised and regulated by the Financial Conduct Authority. Registered Address: Pegasus House, Bakewell Road, Orton Southgate, PE2 6YS. Registered in England no 3231094.

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