Media Centre

The UK’s top 10 parking bugbears – October 2016

What damage has ever been caused to any of your current or previous cars while in a car park?

(sample size: 1,000 drivers aged 18+)

  1. People who take up more than one space (69%)
  2. People parking too close to my car (49%)
  3. People who damage my car and don’t leave a note (47%)
  4. Spaces that are too small (40%)
  5. People who open their door carelessly risking damage to my car (40%)
  6. People parking in disabled/mother and baby spaces unnecessarily (36%)
  7. Driving round tight corners in multi-storey car parks (25%)
  8. People leaving trolleys in parking spaces (25%)
  9. Parking meters that don’t give change (22%)
  10. Someone steals the last space in the car park just as I’m about to drive into it (15.5%)

What damage has ever been caused to any of your current or previous cars while in a car park?

(sample size: 1,000 drivers aged 18+ who have had their car damaged in a car park)

  • A minor scratch or dent while stationery (77%)
  • Someone reversed into me (33%)
  • My bumper got damaged (32%)
  • Scraped it on a pillar in a multi-storey car park (24%)
  • I hit it on an obstacle (pillar, trolley, bollard etc) (19%)
  • An accident while in motion (18%)
  • I reversed into someone (12%)

Asked what they did in response to the damage, our 1,000 drivers  whose cars had been damaged responded as follows:

  • Just 15% claimed on their car insurance
  • Well over a third (37.5%) chose not to get the damage repaired at all in order to save money
  • A further third (36%) paid for repairs themselves to avoid making a claim on their car insurance

About the research

The research was carried out by One Poll on behalf of Budget Insurance. 1,000 UK drivers aged 18+ were asked to rank their top parking bugbears. 1,000 UK drivers aged 18+ who had had their car damaged in a car park were asked what they did in response to the damage. Fieldwork was carried out from 13­-17 October 2016.

About Budget Insurance

To date, Budget Insurance has helped almost 3 million customers across the country find great value home, car, van and life insurance products. For motor and home insurance policies Budget works with a UK network of leading insurers and for Life Insurance policies with a selected insurer so customers can be sure they’re getting great cover, at a great price. Budget Insurance’s comprehensive car and van insurance has been awarded a 5 Star Rating by Defaqto

About BGL Group

BGL Group is focused on becoming a world class digital distributor and serves more than 8.5 million customers in the UK. The Group owns brands including comparethemarket.com, one of the UK’s top price comparison sites; Junction, the insurance partnership business; Beagle Street.com, the online life insurance provider; Frontline, owner of insurance brands Dial Direct and Budget Insurance; and Les.Furets.com, the French price comparison site.

BISL Ltd, part of the BGL Group, is authorised and regulated by the Financial Conduct Authority. Registered Address: Pegasus House, Bakewell Road, Orton Southgate, PE2 6YS. Registered in England no 3231094.

For further information please contact:          

pressoffice@bglgroup.co.uk 

Share this article

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.