Hints And Tips

In this section we have put together a set of useful guides, videos and visuals to explain some of our processes and help you to understand our world of insurance better. We have separated this section into key areas we know you will benefit from reading. A summary of the key areas are listed below.

  • Proof of No Claims Discount – Often referred to as NCD, this area explains what acceptable proof is and how you should send it to us. Your No Claims Discount is an important part of your insurance that you should be aware of when buying motor insurance
  • Our claims process – Having to go through the claims process can feel daunting. In this area we have made a guide to show you what you should do in the event of an accident and our step-by-step claims process
  • Benefits of the Self Service Centre –The Self Service Centre is there for you to manage your policy in a way that suits you best. Take a look at this area to see what changes you can make online and how to download your policy documents 24 hours a day 7 days a week
  • Jargon buster –find out what all those technical legal insurance terms really mean
  • Driving tips – Have a read to help reduce the risk of having an accident and improve your chances of trouble-free driving
  • Protecting your home – We know that your home and belongings are important to you see how taking a few simple measures can help to protect against the unthinkable