Being the victim of any type of theft can be a really distressing experience. If you’re a van owner, this distress can be made even worse by the fact that many van drivers rely on their vehicle as part of their work. To help, we’ve come up with a guide to try and inform you of the next steps to take if your van gets stolen.
Alerting the police
The first thing you need to do is to report your vehicle as stolen. If it is not an emergency (presenting a threat to life) call 101, asking to be forwarded to your local station. Report the details of your van and any information you have about the theft. The police will then investigate the issue for you and attempt to recover your vehicle and prosecute the thief.
The police will also alert the DVLA to the incident and they’ll give you a “crime reference number” that you’ll need to use when you get in contact with your insurance company.
Contacting your insurance provider
Once you’ve contacted the police, you also need to get in touch with your insurance provider to make a claim on your stolen vehicle. You’ll need your “crime reference number” as well as your insurance policy details to hand to fill out this claim.
They will investigate your claim and update you on its progress as they do so.
Updating the DVLA
In the event of your insurance provider paying out on your stolen vehicle claim, you must also alert the DVLA yourself. You can access the form online or fill out the ‘sell, transfer or part-exchange your vehicle to the motor trade’ section of your vehicle log book.
To fill it out, you’ll need information including the details of your vehicle, your insurance company and on the claim itself and whether it was accepted.
If you’d like to find out more information about all things motor insurance, have a browse through the driving segment of our blog.