CV-19

COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Blog

How to improve your work life balance

Work Life Balance

Many people struggle with their work-life balance. Reasons can include a pressure to progress, a culture encouraging long hours and working extra hours due to performance or work load anxieties. Likewise, significant pressures at home or in your personal life can affect your attitude at work.

Getting your work-life balance right may help you to be more satisfied with your life and improve your personal relationships. So the big question is, how can you achieve this?

As most people tend to feel that it is the pressures of work that cause problems with their work-life balance, here are a few tips for managing the impact.

How can you achieve this?

  • Decide what time you’d like to leave work and to stick to it.
  • Try to leave your work at work. Spend five minutes a day making a list of what still needs to be done just before you leave then use this the next day. If you have any thoughts about work at home, write these down and leave it for the following day.
  • Changing your clothes when you get home can help you to separate work from home.
  • At weekends and on days off, turn off your work mobile and resist checking your emails. If you must then perhaps restrict it to the beginning or the end of the day.
  • Schedule important family events in your work diary, such as anniversaries, sports days and parents evening. Just so you don’t forget!
  • Speak to your manager about flexible working arrangements. Studies have shown that employees who have the flexibility to vary their start, finish and break times have increased productivity levels.
  • Look at ways you can work remotely either from home or another suitable environment. Many people now take opportunity to work from home, engage in meetings over the internet and use social media platforms to communicate. This can not only improve productivity but also saves travel and commuting time.

A famous quote from the Dalai Lamma said, ‘Man sacrifices his health in order to make money. Then he sacrifices money to recuperate his health. And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future; he lives as if he is never going to die, and then he dies having never really lived.’

 

 

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We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Please note this website uses cookies. By continuing to use this website you are giving consent for cookies to be used. For further information on use of cookies (and how to disable them) please refer to our cookie policy.

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