Making an insurance claim

Get help fast with our 24/7 UK claims helplines.

Unfortunately accidents can happen and when they do we know that you need help fast. Just call our dedicated team of claims advisers any time, day or night, and we’ll get your claim sorted quickly.  

All you need to tell us is your name and address and we’ll do the rest.

Useful information to have when calling us

  • Policy number
  • Police crime reference if a crime has been reported

Our claims helpline numbers – just call us anytime

Car Insurance

         0344 412 2127

Home Insurance

         0344 412 2128

Van Insurance

         0344 412 2129

Life Insurance

         0330 018 8692

Some more information to help you if you’re in a motor accident

  • Stay where you are, making sure you are safe, and don’t drive away
  • Make sure no one has been hurt
  • Don’t admit blame or liability, or offer to pay for any damage or injuries
  • Take the other driver’s name, address, contact phone number, insurance details and car registration number, and the contact details of anyone else involved
  • Take down the contact details of any witnesses
  • Take pictures of the scene if you have a phone or camera
  • Make a sketch of the scene to show all the vehicles and all the people involved, including witnesses