In certain circumstances we are able to tie documents together. For example, a customer had a 5 year NCD that expired two years ago. Since then the customer has driven a company car for 2 years. To establish proof we will use the NCD from the personal car insurance together with the claims/loss history from the company car insurance, hopefully to the benefit of the customer
We also attempt to tie proof together where a previous insurer did not take into consideration a discount from the employer. For example, the customer has had a car insurance policy for 1 year but previous to that was insured under a company policy for 3 years. If the customer provides proof of 1 year and accompanies it with acceptable company car proof we will tie the documents together
Royal & Sun Alliance currently handles the motability scheme and have done so for the past few years. They will only provide proof of NCD earned during this period. The motability scheme was previously administered by Eagle Star. Customers previously insured under the Eagle Star scheme will need to provide proof of the NCD from Eagle Star and Royal & Sun Alliance to be entitled to a larger discount